At élevé fitness, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book classes, contact us, or interact with our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Account information

• Class reservations and membership information

• Payment and transaction information processed through our booking platform

• Information submitted through contact forms, inquiries, or promotional sign-ups

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages viewed

• Website interactions

• Date and time of visits

• Referring websites or sources

This information helps us improve our website, understand how visitors use our services, and provide a better customer experience.

How We Use Your Information

We may use the information we collect to:

• Manage class reservations, memberships, and studio services

• Communicate with you regarding your account, classes, memberships, and appointments

• Send marketing communications, promotions, studio updates, and event information

• Respond to questions, requests, or inquiries

• Improve our website, services, and customer experience

• Analyze website usage and marketing effectiveness

• Maintain website security and prevent misuse

Booking and Membership Services

élevé uses Momence as our booking and membership management platform. When you create an account, book a class, purchase a membership, or otherwise interact with our services through Momence, your information may be collected and processed by Momence according to its own privacy practices.

Information collected through Momence may include account details, reservations, membership information, payment information, and communication preferences.

For more information about how Momence handles personal information, please review Momence’s privacy policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality, analyze website traffic, and support marketing efforts.

We use third-party services, including:

Google Analytics

We use Google Analytics to help us understand how visitors interact with our website, including website traffic, visitor behavior, and engagement. Google Analytics may collect information such as device information, browser type, pages visited, and usage activity.

Meta Pixel

We use Meta Pixel, provided by Meta Platforms, Inc., to help measure advertising effectiveness, understand website activity, and deliver more relevant advertising. Meta may collect information about your interactions with our website and use this information according to its own privacy practices.

Cookies and similar technologies may be used to:

• Understand website traffic and visitor behavior

• Measure advertising performance

• Improve website functionality

• Support marketing efforts

You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain website functionality.

Marketing Communications

Marketing communications from élevé are managed through Momence. If you provide your email address or opt in to receive communications, we may send information about:

• Classes

• Events

• Promotions

• Membership opportunities

• Studio updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in those communications or by updating your communication preferences through your Momence account.

How We Share Information

élevé does not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

• Momence for booking, memberships, and communications

• Google Analytics for website analytics

• Meta for advertising and marketing measurement

• Website hosting and technology providers

• Other vendors that support our business operations

These providers may process information according to their own privacy policies.

We may also disclose information when required by law or when necessary to protect our rights, safety, or property.

Data Security

We take reasonable steps to protect the personal information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on applicable laws, you may have certain rights regarding your personal information, including:

• Requesting access to personal information we maintain

• Requesting correction of inaccurate information

• Requesting deletion of certain personal information

• Opting out of marketing communications

To submit a privacy-related request, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate consent.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

élevé fitness
8210 Jefferson Hwy Suite G
Baton Rouge, LA 70809
Email: info@elevebr.com